HUMAN FACTORS & ERGONOMICS

Clinical performance is shaped by the relationship between the demands placed on the system and its capacity to absorb them.

The Ren Think approach focuses on understanding how system design, conditions, interactions, and pressures shape human performance.

- Targeted support for service development and learning after incidents in healthcare.

- Designing services around the realities of frontline work.

- Generating understanding of recurrent performance/safety problems that haven't responded to training or procedural fixes.

I work with leaders and teams not to impose conclusions, but to build a working understanding of the realities of practice and co-design realistic solutions to fit the operational environment.